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A2 I very much regret that we must part company on that issue.
answer: (c) part
A3 Let's be honest about it we'll never agree on that because our views are diametrically opposed.
answer: (d) opposed
A4 We'll never agree, that's clear so let's beg to differ.
answer: (c) beg
A5 You can argue with me till the cows come home but I can't accept that.
answer: (d) home
A6 I really see no point in continuing this argument because we have no common ground.
answer: (c) common
A7 There's absolutely no way I can meet you on that matter.
answer: (a) meet
A8 Nothing in the world will ever make me change my mind on that subject.
answer: (b) mind
A9 I would love to meet you half way but I'm afraid I can't because with me it's a matter of principle.
answer: (d) principle
A10 Let's face it, you and I will never see eye to eye on this.
answer: (c) face
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25. intermediate-15
Business English / Incomplete Sentences / Intermediate level # 15 (Answer Keys)
How to encourage
A1 Well done! This is a very good piece of work.
answer: (b) done
A2 I must congratulate you on your efforts. Keep it up!
answer: (c) Keep
A3 Don't give up whatever you do. I'm sure you'll make it in the end.
answer: (d) make
A4 I'll stand by you no matter what happens.
answer: (a) stand
A5 I'm sure if you persevere, you'll succeed.
answer: (d) persevere
A6 You've clearly got talent and it's obvious that you'll get to the top.
answer: (c) talent
A7 I've watched a lot of young people try to make a success of it, but you're the only one I really believe in.
answer: (d) believe
A8 I see no reason why you shouldn't be accepted as an employee.
answer: (c) reason
A9 Never give up. That's a good philosophy.
answer: (a) give
A10 You mustn't ever be put off by a few setbacks.
answer: (c) put
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26. intermediate-16
Business English / Incomplete Sentences / Intermediate level # 16 (Answer Keys)
Online Marketing Campaign
A1 She was going to discuss the matter either with her colleagues or her family.
answer: (d) either
A2 Our project team tried hard to think of all the possible alternatives before making a decision.
answer: (a) of
A3 Timing can be extremely crucial when you're considering launching a new online marketing campaign.
answer: (c) extremely
A4 Are you able to accept our conditions of delivery in line with our recent invoice?
answer: (c) accept
A5 Fortunately for us we're finding our new internet division is showing an increased profit.
answer: (b) profit
A6 Following some recent research our engineers found that our index system has scope for fast improvement.
answer: (c) found
A7 In our line of business it is vital to host our website on our own server instead of getting someone else to do it.
answer: (d) instead
A8 Before you employ new staff you should carry out a careful examination of their personal qualities and
professional experience.
answer: (a) careful
A9 Thanks to the high standards of service we offer our customers, we have been able to establish an excellent
reputation.
answer: (c) reputation
A10 An interactive website can save your organisation significant amounts of time and money that would otherwise
be spent on correspondence.
answer: (b) significant
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27. intermediate-17
Business English / Incomplete Sentences / Intermediate level # 17 (Answer Keys)
Adverbially Speaking
A1 They had to drive slowly up the hill because the car was very old.
answer: (c) slowly
A2 Please listen carefully because this is important.
answer: (d) carefully
A3 Sorry we're late but we got here as quickly as we could.
answer: (b) quickly
A4 He mumbled throughout his speech so I could hardly understand a single word.
answer: (c) hardly
A5 I trust his judgement  he never makes a mistake.
answer: (a) never
A6 You've completely ruined my new carpet with your filthy shoes.
answer: (d) completely
A7 You haven't actually written that letter, have you?
answer: (c) actually
A8 I have repeatedly told her not to do that and yet she always does.
answer: (b) repeatedly
A9 It was a very long day but we eventually arrived in time for tea.
answer: (d) eventually
A10 He didn't want me to enter and hotly disputed my reason for being there.
answer: (a) hotly
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28. intermediate-18
Business English / Incomplete Sentences / Intermediate level # 18 (Answer Keys)
Letter of Complaint (1)
A1 I am writing this letter to you as a sort of last resort since all my attempts to phone you
answer: (d) resort
A2 and to try and make an appointment to meet you and discuss my problem with you have been unsuccessful.
answer: (c) appointment
A3 I would like to tell you the story from the very beginning.
answer: (d) very
A4 In January this year I bought a washing machine from you for which I paid cash
answer: (a) cash
A5 and made arrangements for it to be delivered to my home in Southcote on the following Tuesday.
answer: (b) arrangements
A6 I stayed in all day on purpose as you had informed me that you could not be sure at what time of day the
washing machine would arrive.
answer: (c) purpose
A7 In the end nobody came that day. When I phoned, I was told it would come the following Tuesday.
answer: (d) would
A8 Again I stayed in all day in vain and there was no delivery.
answer: (a) vain
A9 After six more phone calls I eventually succeeded in settling on a date
answer: (c) eventually
A10 and the machine came on Tuesday February 20th  almost 5 weeks after the promised delivery date.
answer: (b) promised
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29. intermediate-19
Business English / Incomplete Sentences / Intermediate level # 19 (Answer Keys)
Letter of Complaint (2)
A1 I had the washing machine fitted by a reputable plumber but he was unable to make the thing work.
answer: (c) reputable
A2 Apparently one of the components was faulty and he recommended that I got back to you so that a
replacement could be fitted.
answer: (d) Apparently
A3 When I telephoned your store and explained the situation to your receptionist,
answer: (b) situation
A4 I was greeted with the comment, 'Oh not you again'
answer: (d) greeted
A5 which I found most offensive especially since throughout the protracted period of waiting for the machine
answer: (c) offensive
A6 I remained calm although I believe I have every reason for kicking up a fuss.
answer: (b) kicking
A7 I eventually got put through to the technical department
answer: (a) through
A8 who were most off hand
answer: (d) off
A9 and told me there was little that could be done immediately
answer: (b) little
A10 since there were a number of people off sick.
answer: (c) off
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30. intermediate-20
Business English / Incomplete Sentences / Intermediate level # 20 (Answer Keys)
Letter of Complaint (3)
A1 We now move on to late March when I imagine that the sick employees were fully recovered
answer: (d) recovered
A2 and one of your technical staff came out to see me with the intention of replacing the defective part.
answer: (a) defective
A3 Unfortunately he had brought the wrong part with him
answer: (c) brought
A4 and was very unsure as to when he would be able to find the right part and get it back to me.
answer: (b) unsure
A5 Another visit took place in late April but the engineer, although he had got the right part with him, was unable
to make the washing machine work.
answer: (d) place [ Pobierz całość w formacie PDF ]